FAQ

Shipping & Returns

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What countries do you ship to?

We ship to a wide range of countries worldwide.

For the complete list of countries we currently ship to, please refer to our Shipping Policy.

Shipping Policy

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What are the shipping times?

Shipping times vary depending on your region. In most cases, orders are shipped within 7-15 days. However, please note that some regions may experience longer shipping times.

For detailed information on estimated delivery times, please consult our Shipping Policy.

Shipping Policy

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Can I return my item if I don't like it?

Yes! We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can send them back to us and we'll give you a full refund.

See our Return Policy

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Where is my order?

You can check the status of your order with the tracking link we've emailed your or you can refer to our order tracking page.

Track Order

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My order never arrived.

If you never recieved your package despite the status of your tracking status, please contact us at info@puffora.com

Sunglasses

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How much can the hidden compartments hold?

The hidden compartment is designed to hold small items such as rolled-up bills or a few small joints. We recommend staying at 0.75g or less.

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Can the sunglasses be worn by both men and women?

Yes, our sunglasses are unisex and designed to be worn by anyone.

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Can I swim with the sunglasses?

While the sunglasses are water-resistant, we do not recommend swimming with them on as it may damage the hidden compartment.

Still have a question? Contact Us!